AI & Data · Virtual Workforce

AI agents that understand the business, decide and act.

Specialized AI agents run on the Fletum knowledge graph. They work 24/7 and are governed, explainable and auditable, with people in control.

01Four agent types

A team of agents, each with one job.

/ 01

Intelligence agent

Collects and connects data, and understands context.

/ 02

Decision agent

Predicts outcomes and recommends the next best action.

/ 03

Execution agent

Triggers workflows and actions across channels.

/ 04

Optimization agent

Measures results and improves models.

02How it works

A loop that gets better with every decision.

  1. STEP 1

    Understand

    Context from the knowledge graph.

  2. STEP 2

    Decide

    Predict and recommend; people approve high-impact actions.

  3. STEP 3

    Act

    Workflows run across channels.

  4. STEP 4

    Learn

    Results feed back into the models.

03Benefits by sector

What it does for your sector.

AI agents that take on routine work in the NOC and the contact center.

  • Faster fault triage and fewer manual tickets
  • 24/7 customer answers, with people approving high-impact actions
Use cases
Network operations assistanceCustomer service automationSales automation
More for telecom operators →
04 · Business benefits

Scale from one decision to millions at lower cost, while people approve high-impact actions.

Put AI agents to work, safely.